Excellence in Digital Banking 7.0 — International Summit
– · Amsterdam, Netherlands · In person or online ·
33 sessions · 31 speakers · 10 themes
Excellence in Digital Banking 7.0 – International Summit will take place in Amsterdam from 25–27 November 2026. The three-day summit will bring together senior banking leaders, regulators, technology experts and innovators to explore how artificial intelligence, digital identity, next-generation architecture, open finance, payments and platform banking are reshaping the financial industry. Participants can join the summit in person in Amsterdam or remotely through the online participation option.
Each group below is drawn from the published agenda because the session titles address
that subject. The ribbon labels shorten themes PulseCore Events s.r.o. publishes; the pairing is this
page's editorial reading.
AI and governanceAgentic AI, Generative AI and Responsible AI Governance
09:00Re-architecting the Bank Around AIFrans Van Bruggen — Independent Expert (Ex Senior Policy Officer Fintech and AI at DNB)Day 1 (November 25)
10:00How banks can scale AI safely and govern agentic AIMitul Vadgama — Advanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UKDay 1 (November 25)
12:00Unlocking the Business Potential of Generative AI in BankingJules Ferdinand Pagna Disso — Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UKDay 1 (November 25)
16:00AI Model Risk in Banking: Governing GenAI and Agentic AI at ScaleAnish Shah — Director - Model Risk, Internal Audit, NatWest, UKDay 1 (November 25)
10:00Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation BankingNina Schweighofer — JST Coordinator / Head of Section, European Central Bank, GermanyDay 3 (November 27)
Digital identityDigital Identity, Authentication and the Future of Customer Access
11:00Eliminating Friction: The Future of AuthenticationHaitham Aboulfotoh Rashwan — Head of Digital Banking & Alternative Channels, Emirates NBD, EgyptDay 2 (November 26)
12:00The Future of Customer VerificationShamsh Hoda — AI & Digital Innovation Strategist, Commerzbank, GermanyDay 2 (November 26)
13:30Who will own Digital Identity?Sara Ehab Azmi — Head of Change & Project Management, Emirates NBD, EgyptDay 2 (November 26)
14:00Digital Identity as the New Banking InfrastructureMelvin Pellicano — Head of Digital Transformation and Product Development Department, BNF Bank, MaltaDay 2 (November 26)
16:10Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial CrimeLucy Cafferkey — Head of Media Relations, Starling Bank, UKDay 2 (November 26)
Open financeOpen Finance, Digital Wallets and Embedded Banking
15:30Digital Wallets and Payments: Creating Daily Customer EngagementSadık Baş — Executive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, TurkeyDay 2 (November 26)
16:30Embedded Banking, Payments and Consumer Lending: The New Growth EngineKartik Taneja — Executive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, DubaiDay 2 (November 26)
11:00Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for BanksGaurab Arka Chaudhuri — Director of Group Strategy, Barclays, UKDay 3 (November 27)
14:30Liquidity in the Digital Era: Real-Time Treasury and Smarter Client SolutionsCindy Lo — Managing Director, Global Head of Liquidity Solutions, HSBC, UKDay 3 (November 27)
15:30The Future of Transaction Banking in a Platform-Based EconomyEkaterina Kozhevatova — Director, Commerzbank AG, GermanyDay 3 (November 27)
All 10 published programme themes
The Intelligent Bank: Scaling AI from Experimentation to Enterprise Value
Agentic AI, Generative AI and Responsible AI Governance
Digital Identity, Authentication and the Future of Customer Access
Hyper-Personalised Banking and Next-Generation Customer Experience
AI-Ready Architecture, Cloud and Composable Banking Platforms
Open Finance, Digital Wallets and Embedded Banking
Real-Time Payments, Liquidity and Transaction Banking
Deepfakes, Synthetic Identity and AI-Driven Financial Crime
Operational Resilience and Risk in Digital Transformation
Sustainable Finance in the Digital Banking Ecosystem
Speakers, linked to what they present
Every one of the 31 confirmed speakers with the session published against
their name. Two are shown with portraits.
Swagatam SenExecutive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UKPanel Discussion: What is the future of Banking in 2030?Day 2 (November 26) · 17:00
Sara Ehab AzmiHead of Change & Project Management, Emirates NBD, EgyptWho will own Digital Identity?Day 2 (November 26) · 13:30
Anish ShahDirector - Model Risk, Internal Audit, NatWest, UKAI Model Risk in Banking: Governing GenAI and Agentic AI at Scale
Ashtha BajajData, Analytics & AI Leader, Bank of Ireland, UKAmbition to Architecture, what vision really demands
Cindy LoManaging Director, Global Head of Liquidity Solutions, HSBC, UKLiquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions
Claudio BalboSenior Director - Head of IT Architecture, Intesa Sanpaolo, ItalyAI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future
David BonaviaLead Operational Risk Framework Manager, Metro Bank, UKDesigning the Bank of the Digital Generation
Dominique TremblayHead of Enterprise Sustainability, BNYSustainable Finance in the Digital Banking Ecosystem
Ed VinicombeDirector of Product Design, JP Morgan Chase, UKDesigning Banking Experiences for the Digital Generation
Edgars SedovsHead of Risk, Rietumu Banka, LatviaManaging Change Risk in an Age of Uncertainty
Ekaterina KozhevatovaDirector, Commerzbank AG, GermanyThe Future of Transaction Banking in a Platform-Based Economy
Ellen Van AckerCOO Wholesale Banking Client & Digital Services, ING, NetherlandsDigitizing Wholesale Banking: Smarter Client and Service Models
Frans Van BruggenIndependent Expert (Ex Senior Policy Officer Fintech and AI at DNB)Re-architecting the Bank Around AI
Gaurab Arka ChaudhuriDirector of Group Strategy, Barclays, UKOpen Finance, Digital Wallets and Embedded Banking: The Next Growth Model for Banks
Haitham Aboulfotoh RashwanHead of Digital Banking & Alternative Channels, Emirates NBD, EgyptEliminating Friction: The Future of Authentication
Igoris RyklysLead of Digital Channels, Swedbank Baltics, LithuaniaThe Reinvention of Mobile Banking Platforms
Jan SedlaříkHybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, CzechiaGenerative AI in Banking: From Experiments to Core Business Value
Joris KrijgerAI Governance Officer, ASN Bank, NetherlandsThe Future Operating Model of a Digital Bank
Jules Ferdinand Pagna DissoHead of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UKUnlocking the Business Potential of Generative AI in Banking
Kartik TanejaExecutive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, DubaiEmbedded Banking, Payments and Consumer Lending: The New Growth Engine
Lucy CafferkeyHead of Media Relations, Starling Bank, UKBuilding Trust and Customer Confidence in Digital Banking
Melvin PellicanoHead of Digital Transformation and Product Development Department, BNF Bank, MaltaDigital Identity as the New Banking Infrastructure
Mitul VadgamaAdvanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UKHow banks can scale AI safely and govern agentic AI
Nina SchweighoferJST Coordinator / Head of Section, European Central Bank, GermanySupervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation Banking
Ohad KotlerCEO & Co-Founder, TweezrFrom AI Hype to Real Control: Safe Legacy Evolution
Okan AcarEVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, TurkeyNew Approach to Design CX: Kuveyt Turk's Neuromarketing Lab
Olli AnteroinenHead of SME Digital - Business Banking, Nordea, FinlandDigital Banking for SMEs: From Online Services to Intelligent Business Partners
Romano RamantiVice Director, Zürcher Kantonalbank, SwitzerlandHyper-Personalized Banking Experiences
Ronelle ArbibChief Operating Officer, Recognise Bank, UKBuilding the Hybrid Banking Model: Merging Digital and Physical Touchpoints
10:00Designing Banking Experiences for the Digital GenerationEd Vinicombe
11:00Eliminating Friction: The Future of AuthenticationHaitham Aboulfotoh Rashwan
11:30New Approach to Design CX: Kuveyt Turk's Neuromarketing LabOkan Acar
12:00The Future of Customer VerificationShamsh Hoda
13:30Who will own Digital Identity?Sara Ehab Azmi
14:00Digital Identity as the New Banking InfrastructureMelvin Pellicano
14:30Building Trust and Customer Confidence in Digital BankingLucy Cafferkey
15:30Digital Wallets and Payments: Creating Daily Customer EngagementSadık Baş
16:00Digital Banking for SMEs: From Online Services to Intelligent Business PartnersOlli Anteroinen
16:30Embedded Banking, Payments and Consumer Lending: The New Growth EngineKartik Taneja
17:00Panel Discussion: What is the future of Banking in 2030?Swagatam Sen
Day 3 · 27 November 2026
09:00AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the FutureClaudio Balbo
09:30Managing Change Risk in an Age of UncertaintyEdgars Sedovs
10:00Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation BankingNina Schweighofer
11:00Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for BanksGaurab Arka Chaudhuri
11:30The Reinvention of Mobile Banking PlatformsIgoris Ryklys
12:00The Strategic Role of the Bank in a Platform EconomySwagatam Sen
13:30Designing the Bank of the Digital GenerationDavid Bonavia
14:00Sustainable Finance in the Digital Banking EcosystemDominique Tremblay
14:30Liquidity in the Digital Era: Real-Time Treasury and Smarter Client SolutionsCindy Lo
15:30The Future of Transaction Banking in a Platform-Based EconomyEkaterina Kozhevatova
16:10Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial CrimeLucy Cafferkey
Evidence from previous editions
Photograph from a previous edition of Excellence in Digital Banking
Had a fantastic time at the Excellence in Digital Banking event held from May 13-16 in Amsterdam, where I had the opportunity to share and exchange ideas with incredible professionals from around the world. In my keynote, I emphasized the importance of maintaining the "human" element in our digital transformations to avoid commoditization. Ultimately, it's the human connection through the customer's transformative journey that provides the most competitive advantage and is hardest to replicate. The diverse perspectives and innovative practices shared were truly eye-opening. Highlights included discussions on the increasing importance of cybersecurity amidst rapid technological advancements and its impact on customers, innovative AI solutions in unsecured lending, excellence in digital onboarding, the significance of building impactful partnerships and the strategic decisions around what a bank should develop internally versus through partnerships. A heartfelt thanks to PulseCore Events for bringing together such a diverse and knowledgeable set of speakers and to all participants for sharing their own journeys. Looking forward to applying these insights in my work!
Participation options
In-person & online passes available Prices exactly as published. Registration and payment are completed on the official
PulseCore Events website.
Participation options with prices and inclusions
Option
Price
Includes
Action
ULTIMATE PASS
€2990
Attend InPerson 3 days conference · Documentation Pack · 44 Recorded Sessions · Participants List · Networking Coffee Breaks & Lunchs
